Reply I placed an order with Saks on Tuesday 12/19 with rush delivery which said my order will be here Friday.
I checked my email Wednesday and Thursday for shipping confirmation but haven’t received anything so I decided to give it one more day.
Friday came and still no shipping info so I decided to call customer service.
The lady then notified me that my stuff was not shipped because my payment information needed to be updated.
I never experience this type of poor customer service from Nordstrom or Neiman Marcus.
The real corporate address for Saks is 225 Liberty Street, New York, NY 10281.
Some of the corporate, like Andrea Robins, is on 22nd floor, and some, like Karen Pielech, are on the 31st floor.
I am sure you don’t care but I will make sure everyone I can get this info to is aware of it.
This was intended as a gift and your store seems not to care.